1. Introduction

At EHealthFix, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

2. Information We Collect

We may collect and process the following types of data:

  • Identity & Contact Data: Name, email address, phone number, and shipping/billing address.
  • Account Data: Username and encrypted password.
  • Technical & Usage Data: Your IP address, browser type, operating system, and data collected via cookies.
  • Comments Data: When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help spam detection.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To process, fulfill, and ship your product orders.
  • To manage your account and provide customer support.
  • To improve our website functionalities and overall user experience.
  • To send promotional emails or newsletters (only if you have opted-in to receive them).

4. Data Security and Secure Payments

  • We implement robust security measures to safeguard your personal data against unauthorized access, alteration, or disclosure.
  • All payment transactions are processed through secure, encrypted payment gateways. We do not store your credit card or financial details on our servers.

5. Cookies

We use cookies to enhance your experience on our site, such as:

  • Remembering your login info and display preferences.
  • Keeping track of items in your shopping cart.
  • You can choose to disable cookies through your browser settings, though some parts of the website may not function properly.

6. Third-Party Data Sharing

We do not sell or rent your personal data to third parties. We only share data with trusted third parties strictly necessary to operate our business, such as:

  • Courier and shipping companies to deliver your packages.
  • Authorized payment gateways to securely process transactions.
  • Automated spam detection services to check visitor comments.

7. Your Rights Over Your Data

If you have an account or have left comments on our site, you have the right to:

Request the erasure of your personal data, excluding any information we are legally or securely obligated to retain for administrative purposes.

Request an exported file of the personal data we hold about you.

Request the correction of any inaccurate or incomplete data.